---
title: Swimlane · Pele
description: Show a process divided by who performs each step.
---

```mermaid
swimlane-beta LR
  subgraph Customer
    Browse[Browse catalog]
    Pay[Pay]
  end
  subgraph Warehouse
    Pick[Pick items]
    Ship[Ship order]
  end
  subgraph Finance
    Invoice[Raise invoice]
  end
  Browse --> Pay
  Pay --> Pick
  Pick --> Ship
  Pay --> Invoice
```

```mermaid
---
config:
  theme: default
  look: classic
---
swimlane-beta LR
  subgraph Customer
    Browse[Browse catalog]
    Pay[Pay]
  end
  subgraph Warehouse
    Pick[Pick items]
    Ship[Ship order]
  end
  subgraph Finance
    Invoice[Raise invoice]
  end
  Browse --> Pay
  Pay --> Pick
  Pick --> Ship
  Pay --> Invoice
```

```mermaid
swimlane-beta LR
  subgraph Customer
    request[Request service]
    receive[Receive update]
  end

  subgraph Support
    triage[Triage request]
    answer[Send answer]
  end

  subgraph Engineering
    investigate[Investigate issue]
    fix[Prepare fix]
  end

  request --> triage
  triage -->|Known issue| answer
  triage -->|Needs code change| investigate
  investigate --> fix --> answer
  answer --> receive
```

```mermaid
swimlane-beta
  subgraph Sales
    lead[Qualify lead]
    quote[Prepare quote]
  end
```

```mermaid
swimlane-beta LR
  subgraph sales [Sales team]
    lead[Qualify lead]
    quote[Prepare quote]
  end

  subgraph finance [Finance team]
    review[Review terms]
    approve[Approve quote]
  end

  lead --> quote --> review --> approve
```

```mermaid
swimlane-beta LR
  subgraph Intake
    start([Start])
    task[Do work]
    fix[Fix issues]
  end

  subgraph Review
    decision{Ready?}
  end

  subgraph Complete
    done((Done))
  end

  start --> task --> decision
  decision -->|Yes| done
  decision -->|No| fix
  fix --> task
```

```mermaid
swimlane-beta LR
  subgraph Buyer
    choose[Choose product]
    pay[Pay invoice]
  end

  subgraph Store
    reserve[Reserve stock]
    ship[Ship product]
  end

  choose --> reserve
  reserve -->|Invoice ready| pay
  pay --> ship
```

```mermaid
swimlane-beta LR
  accTitle: Support escalation
  accDescr: A request starts with the customer, is triaged by support, and may be escalated to engineering.

  subgraph Customer
    request[Open request]
  end

  subgraph Support
    triage[Triage]
  end

  subgraph Engineering
    resolve[Resolve]
  end

  request --> triage --> resolve
```

```mermaid
swimlane-beta LR
  subgraph Customer
    submit[Submit order]
    confirm[Confirm delivery]
  end

  subgraph Store
    check[Check order]
    pack[Pack items]
  end

  subgraph Carrier
    collect[Collect package]
    deliver[Deliver package]
  end

  submit --> check --> pack --> collect --> deliver --> confirm
```

```mermaid
swimlane-beta LR
  subgraph Applicant
    apply[Submit application]
    sign[Sign agreement]
  end

  subgraph Reviewer
    screen[Screen application]
    decide{Approved?}
  end

  subgraph System
    create[Create account]
    notify[Send welcome email]
  end

  apply -->|Application received| screen
  screen --> decide
  decide -->|Approved| create --> notify --> sign
  decide -->|Needs changes| apply
```

```mermaid
swimlane-beta TB
  subgraph Intake
    collect[Collect request]
    validate[Validate details]
  end

  subgraph Review
    review[Review request]
    decide{Ready?}
  end

  subgraph Delivery
    schedule[Schedule work]
    complete[Complete work]
  end

  collect --> validate --> review --> decide
  decide -->|Yes| schedule --> complete
  decide -->|No| collect
```

```mermaid
swimlane-beta LR
  subgraph ops [Operations]
    intake[Receive request]
    plan[Plan work]
  end

  subgraph legal [Legal]
    review[Review contract]
  end

  intake --> plan --> review

  classDef attention fill:#fff2cc,stroke:#d6a500,color:#111;
  class review attention;
```

```mermaid
swimlane-beta LR
  subgraph Support
    classify{Can support solve it?}
    respond[Respond to customer]
  end

  subgraph Product
    prioritize[Prioritize fix]
  end

  subgraph Engineering
    implement[Implement fix]
  end

  classify -->|Yes| respond
  classify -->|No| prioritize --> implement --> respond
```